Privacy Policy
At Barney and Paws, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following information:
- Personal details: Name, email address, phone number, and shipping/billing address.
- Payment details: We do not store payment details directly—transactions are processed securely via trusted third-party payment providers.
- Order history: Details of purchases and interactions with our store.
- Website usage data: Information about how you use our website, including IP address, browser type, and pages visited (collected via cookies).
2. How We Use Your Information
We use the data collected to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website and customer experience.
- Send promotional emails (only if you have opted in).
- Prevent fraud and ensure website security.
3. Sharing Your Information
We respect your privacy and do not sell or trade your personal data. However, we may share certain information with:
- Trusted service providers (e.g., payment processors, delivery partners) to complete your order.
- Legal authorities if required by law to prevent fraud or illegal activities.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand website usage, remember your preferences, and improve our services. You can manage cookie preferences through your browser settings.
5. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Opt out of marketing communications at any time.
- Request the deletion of your personal data (subject to legal and business requirements).
To exercise your rights, please contact us directly.
6. Data Security
We take data security seriously and implement industry-standard measures to protect your information. However, no online platform is 100% secure, so we encourage you to use strong passwords and be mindful of sharing sensitive data online.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of these updates.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch—we’re happy to help!
Last updated: March 2025
